Meat Cutter

Meat Cutter
Permanent Full -Time

Overview

To provide a memorable customer shopping experience by ensuring each customer is greeted promptly and that each request for fresh meat is carried out accurately and efficiently.  Prepare, package and label meat department merchandise, ensuring customer’s needs have been met to maximize sales and in a safe and sanitary manner.


Job Description


As Meat Cutter, you are accountable to

 

Follow all The North West Meat Department general and specific standards procedures, and goals

Ensure that prior to stepping into department that proper clothing is worn per local government regulations Follow all Meat Department and government requirements regarding safety and sanitation procedures and policies Inspects and reassembles department equipment sanitized the previous night Transfer cases of meat, pork and/or poultry from cooler and empties contents onto cutting surface or other prep area

Cut, trim, tenderize, and/or grinds meat, pork and poultry per company procedures/standards for quality and consistency of finished merchandise Per Company standards, properly package cut and ground merchandise to trays and wrap Strictly adhering to The North West Company price accuracy policies, weight merchandise and affix label per Company standards.  If a special order, attach copy of customer order sheet.  Contact customer to inform them that their order is ready for pick up or delivery Transfer wrapped and labeled trays to rolling rack for meat case on sales floor or for storage in meat cooler Stock meat case, pulling stock from cooler throughout shift to ensure merchandise is properly stocked, that the stock mix is correct and that the merchandise presentation is maintained to Company standards

 

	Provide superior customer service to each customer
	Greet every customer that is in eye contact range, giving each one a smile and a warm greeting
	Ask each customer if they need assistance with finding anything; seek assistance from management when unable to answer customer inquiries on own Be prepared to walk up to a customer and guide them to item they’re looking for in the Meat Department Respond promptly to incoming calls to handle customer orders or issues.  Successfully resolve customer issues; know when to escalate to supervisor or manager Provide friendly, courteous, prompt, and accurate service to customers Be prepared to assist customers with heavy and/or large purchases or cart Thank each customer for shopping at The North West Company
Perform any task assigned by management personnel
Follow instructions promptly and efficiently, taking initiative when appropriate Adjusts positively to change in direction or assignment; proven ability to comply quickly with new programs, methods, practices and procedures
Follow all Company safety and sanitation procedures, and comply with local governmental laws
Clean and sanitize Meat department including equipment and utensils continuously throughout the shift; reassemble equipment after cleaning as necessary; at the end of the day leave sanitized equipment for the day shift to reassemble Read, understand and follow all label instructions for the proper use and precautions of cleaning products Sweep, mop, spray, wash, apply cleaning agents, and wipe to clean and sanitize the Meat area throughout shift Wash all meat cutting equipment and utensils using appropriate sinks Log all sanitation procedures performed during shift in Sanitation Log book including those procedures performed for cleaning and disposal of trash Properly complete Production and Grind Log books each day Comply with all health codes required by local laws Continuously use proper lifting techniques Continuously use proper box cutting techniques Perform preventative maintenance for machinery, equipment and implements

 

Ensure that the proper amount of Meat Department supplies are on hand at all times; Check for and replenish supplies throughout shift

Assist the Receiving Department in the receipt of department meats and supplies Maintaining organization set out by Department Management, store back stock, ingredients, and supplies in cooler and/or freezer per Meat department procedures Re-stock necessary supplies in the Meat department for easy use on each shift Participate in monthly and semi-annual financial/physical inventory

Role Specific Competencies

 

High level of competency and ability to safely work with knives, meat saws and other meat department tools Strong ability to communicate clearly and effectively both verbally and in writing Able to multi-task React proactively, quickly and appropriately in identifying problems and finding solutions to customer inquiries and requests, knowing when to call a supervisor or manager to assist the customer Able to be organized and maintain an area that is clean, safe and sanitary Must be able to familiarize self with merchandise locations on sales floor to assist customers Able to work well with other team members of the store Have a strong work ethic, be self-motivated, dependable, be a team player Maintain a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times Accepts responsibility for choices and decisions Willingness to perform tasks as assigned by managers to assist customers, suppliers and other employees as needed

Working Conditions

 

Able to stand for long periods of time throughout shift Able to lift a minimum of 50 lbs. on a consistent basis Able to stoop and bend on a regular basis Fast paced work environment Ability to work flexible hours, shifts and days including morning to evening, weekends and public holidays Able to work inside and outside the building

Job Experience, Education and Qualifications

 

• High School diploma or a combination of experience and education preferred
• Minimum of 2 years of meat cutting experience a must
• Highly skilled knife cutting, meat saws and other Meat department tools techniques a must
• Basic math, reading and writing skills required
• Strong human relations skills; has a pleasant disposition and is willing to smile and interact positively with others

Communities & Working Conditions:
Our stores, branded Northern and NorthMart are located in rural, semi-remote and remote communities across Canada’s north. Communities vary in population from villages to major urban centers.
Tired of falling behind every month? Competitive industry salary and benefits package. The NWC total rewards package gives you a chance to get ahead
Reports to: Store Manager and Department Manager